Refund policy
Return & Replacement Policy
Because our stationery items are printed on demand specifically for each order, we do not accept returns, exchanges, or issue refunds. Please review your item selections, quantities, and shipping address carefully before completing your purchase.
Damaged, Defective, or Misprinted Items If your item arrives damaged in transit, with a manufacturing flaw, or with a printing defect, we will gladly send you a free replacement (reprint).
To request a reprint:
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Contact us at info@stationaryco.com within 30 days of package delivery.
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Include your Order Number.
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Attach clear photos showing the damaged/defective product alongside a photo of the shipping label.
Once verified, a reprint will be processed and shipped to you at no extra cost. Please do not mail items back to us, as our fulfillment facility cannot process physical returns.
Address Errors & Lost Packages
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Incorrect Address: We are not responsible for orders shipped to an incorrect address entered at checkout. Reshipping costs for returned packages will be the buyer's responsibility.
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Lost Packages: If tracking confirms delivery but your package is missing, please check with household members, neighbors, or your local carrier to locate it.